Running a solo practice
without reception staff?
Callva is a service for clinic operators: when they miss calls during patient consultations, AI answers on their behalf and leaves an organized record of customer inquiries.
Problem
Clinic owners, sound familiar?
Phone keeps ringing during consultations
Callva answers and notes preferred appointment times
Hard to run solo without reception staff
Callva handles phone reception so you focus on patients
Appointment inquiries come during lunch and at night
Callva takes appointment inquiries when you are unavailable
New patients go elsewhere when calls aren't answered
Zero missed calls, zero patient drop-off
Features
Features perfect for clinics
Appointment Booking
Callva captures preferred dates and contact details as an inquiry. Reservations are requests only; the business confirms them.
Practice Info
Auto-answers office hours, closed days, and insurance coverage.
Symptom Classification
Detailed questions about test results, medical records or fees need staff review. For emergency symptoms, prepare guidance to seek emergency care rather than booking guidance.
Spam Call Blocking
Medical equipment and pharmaceutical sales calls are filtered automatically.
FAQ
Clinic FAQ
Which types of clinics can use this?
Callva records the patient’s preferred date, time and contact details. It takes booking requests; the clinic confirms them.
Check the scope allowed by your booking system and permissions before setup.
Can it pre-screen symptoms?
Callva does not make medical judgments. Medical staff or the responsible team handle diagnoses, prescriptions, severity assessments, test results and medical records.
Can it provide office hours and insurance info?
Yes, teach the AI and it auto-answers.
Can it handle appointment changes/cancellations?
Callva provides basic information and leaves inquiries according to your response policy. An after-hours request does not mean care is available; set the follow-up contact rules in advance.
Does it block medical equipment sales calls?
For emergency symptoms, prepare guidance that prioritizes the nearest emergency department. Callva is not an emergency medical service, and staff transfers depend on settings and availability.
Does it also tell callers about closed days or holiday hours?
Callva shares the closed days and hours your clinic has registered exactly as entered. For dates that aren't registered, it takes the question and tells the caller the desk will follow up.
Missed call calculator
Clinics: what do missed calls cost each month?
Replace the four numbers with your own. The defaults are example assumptions; if the average ticket is blank, enter your own.
Count one week from your phone call log, or from your carrier app or Smart Call stats for a store landline, then multiply by 4.
Leave out sales calls and wrong numbers. If unsure, call back your missed calls for a week.
Customers you missed who go elsewhere. High for booking inquiries, low for regulars checking in.
Example per visit or procedure.
Estimated monthly loss
You may be missing about ₩1,800,000 a month right now
60 calls × 50% × 60% × ₩100,000
- Real customers missed
- about 18
- Over a year
- ₩21,600,000
Callva Pro at ₩59,000 a month (VAT excluded) is 3% of that amount.
Answering alone does not reduce the loss. It drops only when answered calls end in a booking or an intake.
This is an estimate based on the assumptions you entered. It does not guarantee revenue or savings.
Price
Callva pricing
Callva AI
₩59,000
Check out other industries
when you are unavailable appointment booking without reception staff
Hear how calls are answered and inquiries are captured in the demo.
No contract · Cancel anytime